Support Services

• • System Monitoring and Performance Management: Regularly tracking the health and performance of Peoplesoft systems to identify and address potential issues before they impact operations.
• • Tax updates, Software Updates, and Patch Management: We provide custom tax updates, apart from Oracle updates. Applying the latest updates and patches to JD Edwards software to ensure the system is secure, compliant, and equipped with new features.
• • Data Backup and Disaster Recovery: Implementing robust backup solutions and recovery plans to protect critical data and ensure business continuity in the event of a disaster.
• • User Support and Help Desk Services: Providing ongoing technical support and assistance to users, resolving issues and answering questions related to JD Edwards applications.
• • Custom Report and Integration Development: Designing and developing custom reports and integrating JD Edwards with other systems to meet specific business needs and improve data flow.
• • 24/7 Support: Ensuring that users have continuous access to technical and functional assistance, allowing them to resolve issues and get help with their software at any time.

Customer Benefits

• • Improved operational efficiencies
  
• • Better compliance
  
• • Reduced costs
  
• • Code-current status

Functional

PeopleSoft HCM offerings: Core HR (Workforce Development), Benefits & Compensation Management, Self-Service Applications (ESS/MSS), onboarding, Absence Management, Time & Labor, Global Payroll, Recruiting Solutions .

PeopleSoft FSCM Offerings: Financial Management (Billing, Expenses, General Ledger, Payable, Receivables, Treasury/Cash), Asset Management, Styrone's PeopleSoft Product Offeringsg & Admissions, Student Administration, Student Financials .

PeopleTools

• PeopleSoft Cloud Manager: An application-aware migration and administration tool that can help migrate, deploy, and manage the PeopleSoft environment.
• Complimentary migration resources: Oracle offers complimentary migration resources.

Cloud

We help migrate PeopleSoft to Oracle Cloud, Azure, GCP, AWS. Here are the steps we follow to ensure successful migration:

• • Assess: Evaluate the current PeopleSoft environment and identify migration needs.
• • Plan: Develop a migration strategy, set timelines, and allocate resources.
• • Migrate: Transfer applications and data to Oracle Cloud, ensuring minimal disruption.
• • Optimize: Fine-tune the migrated environment for performance, reliability, and cost-effectiveness.

Our cloud migration resources, tools, and processes include:

• • PeopleSoft Cloud Manager: An application-aware migration and administration tool that can help migrate, deploy, and manage the PeopleSoft environment.
• • Complimentary migration resources: Oracle offers complimentary migration resources.

Integration

Our integration support includes PeopleSoft Integration Broker, Dell Boomi middleware technology that enables integrations between PeopleSoft applications and third-party systems. Our services include:

• • Messaging: We configure and perform synchronous and asynchronous messaging between internal and third-party systems.
• • Web services: We develop solutions with Broker to expose PeopleSoft business logic as web services to PeopleSoft and third-party systems. It can also consume and invoke web services from third-party and PeopleSoft systems.
• • Data management: PeopleSoft Integration Broker or Dell Boomi orchestrator can manage data structure, data format, and transport disparities.
• • Reusability: Our modular design allows users to reuse many elements developed for integrations.